Effective Date: December 22, 2025 | Last Updated: December 22, 2025
Kanhaiya Lal & Sons is committed to providing reliable shipping and secure payment options for your DJ equipment purchases. This policy outlines our delivery areas, timelines, shipping charges, and accepted payment methods.
Whether you're ordering speakers, amplifiers, or complete DJ sound systems, we ensure your order reaches you safely and conveniently.
We offer complete delivery coverage across Patna city and surrounding areas. This is our main delivery zone with fastest service.
We deliver to major cities and towns across Bihar, including Gaya, Muzaffarpur, Darbhanga, Madhubani, Bhagalpur, and other areas. Some remote areas may have limited coverage.
We ship across India for most products. Delivery timelines and shipping charges vary by location. Check availability at checkout for your pin code.
⚠️ Note on Large Items
Large DJ sound systems and heavy equipment may have delivery restrictions. We'll confirm availability and shipping feasibility after order placement.
| Area | Delivery Timeline | Notes |
|---|---|---|
| Patna (Urban) | 1-2 Business Days | Fastest service |
| Patna (Suburbs) | 2-3 Business Days | Includes outskirts |
| Bihar (Other Cities) | 4-5 Business Days | Major towns included |
| Bihar (Remote Areas) | 6-7 Business Days | Subject to courier reach |
| Rest of India | 7-10 Business Days | Depends on location |
📅 Timeline Definition
Business days = Monday to Friday, excluding national holidays and weekends. Timelines are estimates and may vary based on weather, holidays, and logistics conditions.
Shipping charges are calculated based on:
✓ Free Shipping Offers
We occasionally offer free shipping on orders above certain amounts or during promotional periods. Check the product page or cart for applicable offers.
Shipping charges are clearly displayed during checkout before you finalize payment. No hidden charges—what you see is what you pay.
Once your order is shipped, you'll receive:
You can also track your order by logging into your account and viewing your order history.
If your order doesn't arrive within the estimated timeframe, contact us immediately with your order number and tracking details. We'll investigate with the courier and provide an update within 24 hours.
Report lost packages within 48 hours of expected delivery. We'll file a claim with the courier and arrange a replacement or refund.
Inspect items immediately upon delivery. Report damage within 24 hours with photographic evidence. We'll arrange replacement or refund (including return shipping).
VISA, MasterCard, American Express. Processed securely via Razorpay and Stripe payment gateways.
Google Pay, PhonePe, Paytm, WhatsApp Pay, BHIM, and other UPI apps. Instant and secure.
Available from all major Indian banks. Use your online banking credentials to pay.
Pay the delivery agent upon receiving your order. Available in Patna and select Bihar areas.
Amazon Pay, Mobikwik, Freecharge, and other supported wallet services.
Direct NEFT/RTGS transfers for large orders. Contact support for bank details.
Your payment information is protected with:
🔒 Your Financial Data is Safe
We use industry best practices to ensure your financial information remains confidential and secure. Your payment details are encrypted before transmission.
Upon successful payment, you receive an immediate order confirmation email with order number, invoice, and payment details.
Orders are typically processed and dispatched within 24-48 hours of confirmed payment. You'll receive a shipping notification with tracking details.
If payment fails, your order is automatically cancelled. You'll receive an email explaining the failure. No charges are made for failed attempts. Simply retry with a valid payment method.
Availability: COD is available in Patna and selected areas in Bihar. Check at checkout if COD is available for your pin code.
How COD Works:
COD Limitations:
All prices on our website include applicable GST (Goods and Services Tax) unless explicitly stated. The final invoice shows:
Have questions about shipping or payment? Our team is here to help:
Email: support@kanhaiyalalsons.in | shipping@kanhaiyalalsons.in
Phone: +91 7004737505
Address: Kanhaiya Lal & Sons, Patna, Bihar, India
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST
We're committed to ensuring your DJ equipment reaches you safely and promptly. Thank you for choosing Kanhaiya Lal & Sons!
